Find Your Exit | WeWork

 

At its peak, WeWork was valued at $47 billion—a shining example of business innovation that seemed unstoppable. Then, it all came crashing down. But was WeWork really a bad idea? The truth is, the concept was brilliant; the execution, however, was fundamentally flawed.

Today,  we unpack the high-profile collapse of WeWork to reveal the warning signs that every business owner needs to watch for. From founder dependency and governance disasters to the dangerous mismatch between long-term liabilities and short-term revenue, discover how to build a business that is not just scalable, but truly sustainable. If you’re building a company to last—or to sell—these are the critical foundational lessons that could save your business from becoming the next cautionary tale.

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Why WeWork Didn’t Work: 6 Critical Lessons Every Entrepreneur Must Know To Avoid Collapse

In this episode, we’re going to talk about one of the biggest business collapses in modern entrepreneurial history, WeWork. At one point, WeWork what’s valued at $47 billion, then all came crashing down because of IPO, leadership, scandals, massive losses, and bankruptcy, but here’s the real question. Was WeWork a bad idea? Think about that. No. The idea was brilliant in execution, leadership, structure and business fundamentals with the real problems. If you’re a business owner doing $2 million, $10 million or even $100 million in revenue, there are lessons here that could save your business and potentially save your exit.

What happened to WeWork happens to entrepreneurs every single day on a much smaller scale. Let’s unpack it. There’s a lot of baggage here. WeWork launched in 2010 with a very compelling concept. They have flexible office space for startups, for entrepreneurs, freelancers and remote workers. The company exploded because they were solving a real market problem. Businesses wanted flexibility, community, shared resources, and lower overhead. WeWork created and experienced around office space. That’s important.

Growth Can Hide Dysfunction

They weren’t selling desks. They were selling identity, culture and belongings. Investors loved it. Money flooded in. They have so much money and a company expanded aggressively across the globe. By 2019, WeWork will reach an evaluation of nearly $47 billion, but here’s the first lesson. Growth can hide a dysfunction for a very long time, especially when money is cheap. The cracks begin to show everything changed when we were prepared for the IPO, because private investors might tolerate chaos. Public markets absolutely will not.

The appeal filing exposed a lot. It exposed massive losses, weak governance, found your excess, unstable financial structure, huge long-term liabilities, and no clear path to profitability. Investors panicked. Evaluation collapsed almost overnight. This is what entrepreneurs need to pay close attention to. Revenue does not equal enterprise value. It doesn’t always equal profit. You can get top line revenue while simultaneously destroying the foundation of your business. That’s exactly what happened to WeWork.

Revenue does not equal enterprise value, and it certainly doesn't always equal profit. Share on X

The Founder Dependency Problem

They had a huge founder problem. Let’s talk about the biggest issue, founder dependency. WeWork became Adam Neumann and that is dangerous. The company revolved around his personality, his vision, decisions, spending, and leadership style. The business was not as institutionalized. It was personalized. Buyers do not have personalities. They buy systems, predictability, and transferable value.

One of the biggest mistakes entrepreneurs make is building a business around themselves. Instead of building a business that works without them. Tony Robbins did this. Tony Robbins cannot sell Tony Robbins because he’s one of the biggest personalities in the world. He did the ESOP and sold it to his employees. It’s also the reason why 8 out of 10 businesses will never sell because the owner is the business. When the owner becomes unstable, distracted, burned out or unpredictable, evaluation collapses. That is exactly what happened here with WeWork.

Governance disaster. Now, let’s talk about the board. A bad CEO is dangerous. A bad CEO with no accountability is catastrophic. The board fell to challenge leadership. They allowed excessive spending, reckless expansion, and weak financial controls. Conflicts of interest for a strategic discipline. The war became passive instead of protective. A strong board asked difficult questions. I’ve been on many boards. A strong board challenges assumptions. A strong board protects the long-term value of the company.

The Real Business Model Problem

WeWork lacked independent oversight. When there’s no accountability at the top, problems multiply quickly. This is why governance matters. Even in privately held companies, especially in private held companies. Now, let’s talk about the business model itself. WeWork had a business model problem. WeWork signed long-term leases around the world. Permitted office space short-term. You can see a huge conflict right there. That mismatch created enormous risk. They’re obligations were fixed. They are fixed expenses but their revenue was variable.

When market conditions change, the structure became extremely fragile. Here’s a lesson, scale amplifies weaknesses. If you’re a business model is flawed at a small level, scaling faster only magnifies the problem. A lot of entrepreneurs think, “If I just grow bigger, my problems will disappear.” No, bigger businesses magnifies operational flaws. Bigger business, bigger problems. You cannot scale chaos. It’s impossible to scale chaos.

Let’s talk about the Seiler 6 P breakdown. Let’s break WeWork down using the Seiler Tucker 6s that we discuss in my book Exit Rich. We have a people problem, people failures. The company depended too heavily on one founder. No leadership death. No accountability. Weak governance. The product was very strong. The market clearly wants flexible workspace solutions. The idea itself worked and was brilliant, but processes were weak. Operational systems and controls did not measure fast enough to support growth.

Let’s talk about proprietary. The branding became bigger than operational reality. WeWork started presenting itself as a technology company. A movement, a transformational platform, and a cultural revolution but underneath it all, it was still fundamentally a real estate leasing business with enormous fixed cost. It did not align with the brand. The foundation of the company was not in alignment with the brand. That disconnected created a huge credibility gap. Investors eventually realized, “This isn’t a scalable tech company with software margins.” It was a capital-intensive real estate business trying to command Silicon Valley evaluations. That’s not purely a branding issue. That’s a positioning and valuation issue.

Patreons. WeWork had an ideal client issue but not in the way most businesses do. Instead of the issue being, who is our customer? Their issue was that their customer did not match the financial model. A healthy ideal client aligns with profitability, scalability, operational structure, and creates predictable cashflow. WeWork’s early customer base aligned with growth, but not necessarily sustainability and enterprise Value.

A healthy ideal client aligns with profitability, scalability, operational structure, and predictable cash flow. Share on X

The simplest explanation, WeWork’s customers wanted flexibility but WeWork financial structure required stability. That mismatch created ongoing pressure on profitability, predictability and long-term sustainability. WeWork was try to market long-term leases to short-term clients. That was one of the core problems in their business model, the long-term commercial leases. Landlords often last 10 years, 15 years, or sometimes longer.

They turned around and rented that space to customers on a monthly membership, short-term agreements with flexible contracts so they have long-term fixed obligations paired with short-term unproductive revenue. This was a complete train wreck. That mismatch created enormous financial risk. This was dangerous. Occupancy dropped. Customers could leave quickly but WeWork still owed landlord rent for years. That means revenue was flexible and expenses were fixed. You never want to get in that situation. That is a very dangerous structure during economic slowdowns like remote work shifts, recession, startup funding and contradictions.

That’s exactly what eventually happened. Here’s the biggest profit problem WeWork had, high fixed costs with unpredictable variable revenue. That combination is dangerous. A healthy business tries to create recurring revenue, predictable income and controlled expenses. WeWork did the exact opposite. You can see the train track.

Warning signs that every entrepreneur must watch for. Here are the biggest warning signs every business owner should recognize. Warning signs number one, growth outpacing infrastructure. Warning size number two, founder making all decisions. Warning says number three, no depend accountability. Warning signs number four, revenue growing while profits are deteriorating. Warning sign number five, leadership spinning excessively while fundamentals weaken. Warning sign number six, valuation is becoming more important than operational health.

Actionable Prevention Strategies

That last one is huge. When perception becomes more important than fundamentals, danger is coming. Danger will rob us. Now, I’m going to talk about what WeWork should have done and how they could have prevented this crash. 1) Slow down expansion. 2) Bill profitability before hyper pro. 3) String in governments. You need that accountability early on. 4) Reduced founder dependency. 5) Bill systems and processes before scaling globally. 6) Focus on sustainable enterprise value instead of height driven valuation.

Sustainable business survives. Hybrid-driven businesses eventually will collapse. Here’s the other thing. Make sure that your expenses and financials align with your ideal client. WeWork’s ideal client was what? It was short-term rentals but their financial model was long term lease. The two of those are not in alignment. Here’s the bottom line. WeWork did not fail because the idea was bad. In fact, it was a brilliant idea. If failed because of leadership, governance and business fundamentals were weak.

Sustainable businesses survive; hybrid-driven businesses eventually collapse. Share on X

In fact, I would say a lot of the business fundamentals didn’t even exist. This is the lesson that every entrepreneur must understand. A scalable business is not built on charisma. It’s not Tony Robbins. It’s built on systems, leadership death, accountability, process, profitability, and transferable value built to sell. Even if you never plan to sell and you always should because never will always come. Always plan your exit because you never know what’s going to happen. Businesses that are scalable, sellable and transferable are also the healthiest businesses to own. If you don’t build that way from the beginning, you must become another WeWork story.

Thank you so much for tuning in for another episode. There was so much valuable content here and so many golden nuggets. Please go back and read this over and over again. Make sure that you’re not following in WeWork’s footsteps. Make sure that you have followed all the things that they did wrong and start to do everything right. Build that solid foundation. Make sure your brand alliance with your financial model and you share this with your network. Please share it with your peers and your so-called influence. Remember, always say your network equals your net worth. Don’t just build a business. Build a business that works without you. Thank you.

 

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